What kinds of mortgage brokerages do you work with?
Independent mortgage brokers and small brokerages whose borrowers text for status updates throughout underwriting and closing, not once at application.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your mortgage brokerage and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your mortgage brokerage rather than about software.
How much does it cost?
Your first month is $67, offer ends soon, then $297 a month for one channel, priced around your mortgage brokerage's message volume rather than per minute like a call answering service. You can cancel at any point.
Will borrowers know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some borrowers will still work it out, and they generally mind far less than owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No, and anyone telling you otherwise is overselling it. It takes the repetitive first exchange off your team so they can deal with the borrower in front of them.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your borrowers message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or software changes.
Do you just set it up and disappear?
You deal with the same person who learned your mortgage brokerage on day one, not a support queue, and it gets adjusted as your hours, prices and services change.
