A virtual assistant for bookkeeping replies the moment a client texts about a receipt, a category, or a deadline. Wait two days during close week, and that client has already miscategorized it themselves.
30 minutes, no pitch. If your gap is small, you will be told that.
Only the first one needs anything from you, and it takes a single conversation.
Your hours, your services, your prices, the questions clients actually ask, and the things it should never say.
It gets written to sound like your bookkeeping business, not a script. It answers receipt questions and categorization checks the way you would, and flags anything that needs your judgment instead of guessing.
A message on any channel gets a reply in seconds, and every channel gets the same answers at any hour.
Once the client is qualified they get booked, instead of a promise that someone will get back to them tomorrow.
This is built for bookkeeping businesses whose clients text at odd hours about a receipt, a category, or a deadline, not a front desk fielding walk-ins. A client waiting two days to hear back about a $40 charge still has to file it themselves, then hand you a mess to untangle at close.
A single client relationship in bookkeeping runs $300 to $800 a month, and most of that value depends on trust built through fast, accurate replies. A receipt question that sits unanswered for three days during close week turns into a client re-categorizing it themselves, then a correction you have to catch in reconciliation. Multiply that by every client doing the same thing, and close week becomes a cleanup job instead of a close.
Now count last month's unanswered messages, and the decision usually makes itself.
| Option | After hours | Answers your busiest channel | Monthly cost |
|---|---|---|---|
| Nobody checking | No | No | Free, and it shows |
| Bookkeeping business owner checks when free | No | Rarely | Time pulled off other work |
| Extra hire to monitor messages | No | While on shift | Payroll |
| Basex8 | Yes | Yes | $67 first month |
It's one call with no pitch, and you'll come away knowing more about your bookkeeping business either way.
No pitch, just a conversation. Pick a time that works and tell us a little about your bookkeeping business.