Basex8
For small businesses that want more reviews

Review generation service

A review generation service sends the ask automatically, right when the interaction is still fresh. Most customers who'd leave you a five-star review never do, not because they weren't happy, but because nobody asked at the moment they were happiest.

Limited-time, ends soon
$67 first month, then $297/mo
  • Sends the review request at the right moment, not weeks later
  • Written in your voice, short and natural, not a generic mass blast
  • Works on Instagram, Facebook, WhatsApp, SMS or email, whichever customers use most
  • Runs automatically for every customer, no one has to remember to send it
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

Happy customer leaving a five-star review on their phone after using a review generation service
How it works

How a review generation service gets more reviews without you chasing them.

Only the first one needs anything from you, and it takes a single conversation.

1

You tell us the right moment to ask

Right after checkout, right after the job's done, right after a good conversation, whatever point in your process customers are happiest.

2

The ask gets written in your voice

A short, natural message, not a generic "please review us" blast that reads like spam.

3

It goes out automatically, every time

No more remembering to follow up after a good job; the request goes out the same way for every customer.

4

Reviews come in on a steady drip

Instead of one a month if you're lucky, new reviews land regularly, which is what actually moves rankings.

Most happy customers would leave a review if someone asked at the right moment; the problem is nobody asks, because remembering to send that message after every good job falls to the bottom of the list.

The maths

The number that decides it.

A steady stream of new reviews compounds. Ranking and trust both move on recency, not just star count, so a business that stopped getting reviews two years ago reads as stale even with a good average.

Now count last month's unanswered messages, and the decision usually makes itself.

OptionAfter hoursAnswers your busiest channelMonthly cost
Nobody checkingNoNoFree, and it shows
You checks when freeNoRarelyTime pulled off other work
Extra hire to monitor messagesNoWhile on shiftPayroll
Basex8YesYes$67 first month
FAQ

Frequently
asked questions.

How is this different from reputation management?
Reputation management watches and responds to reviews you already have. This is about getting more of them in the first place, asking happy customers at the right moment instead of hoping they think to leave one on their own.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your business and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your business rather than about software.
How much does it cost?
Your first month is $67, offer ends soon, then $297 a month for one channel, priced around your business's message volume rather than per minute like a call answering service. You can cancel at any point.
Will customers know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some customers will still work it out, and they generally mind far less than owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No, and anyone telling you otherwise is overselling it. It takes the repetitive first exchange off your team so they can deal with the customer in front of them.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your customers message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or software changes.
Do you just set it up and disappear?
You deal with the same person who learned your business on day one, not a support queue, and it gets adjusted as your hours, prices and services change.

Stop hoping happy customers remember to leave a review.

It's one call with no pitch, and you'll come away knowing more about your business either way.