A review generation service sends the ask automatically, right when the interaction is still fresh. Most customers who'd leave you a five-star review never do, not because they weren't happy, but because nobody asked at the moment they were happiest.
30 minutes, no pitch. If your gap is small, you will be told that.
Only the first one needs anything from you, and it takes a single conversation.
Right after checkout, right after the job's done, right after a good conversation, whatever point in your process customers are happiest.
A short, natural message, not a generic "please review us" blast that reads like spam.
No more remembering to follow up after a good job; the request goes out the same way for every customer.
Instead of one a month if you're lucky, new reviews land regularly, which is what actually moves rankings.
Most happy customers would leave a review if someone asked at the right moment; the problem is nobody asks, because remembering to send that message after every good job falls to the bottom of the list.
A steady stream of new reviews compounds. Ranking and trust both move on recency, not just star count, so a business that stopped getting reviews two years ago reads as stale even with a good average.
Now count last month's unanswered messages, and the decision usually makes itself.
| Option | After hours | Answers your busiest channel | Monthly cost |
|---|---|---|---|
| Nobody checking | No | No | Free, and it shows |
| You checks when free | No | Rarely | Time pulled off other work |
| Extra hire to monitor messages | No | While on shift | Payroll |
| Basex8 | Yes | Yes | $67 first month |
It's one call with no pitch, and you'll come away knowing more about your business either way.
No pitch, just a conversation. Pick a time that works and tell us a little about your business.