Basex8
For any small business

Social media management for small business

Social media management for small business is only half done if nobody answers the DMs it generates. Posting consistently is the easy part; replying before someone gets bored and messages a competitor is the part that keeps the lead.

Limited-time, ends soon
$67 first month, then $297/mo
  • Answers after hours, weekends and during the busiest part of the day
  • Qualifies the customer, then hands them a booking link and can book them directly
  • Works on Instagram, Facebook, WhatsApp, SMS or website chat, whichever customers use most
  • Replies short, like a person texting back, not a wall of AI text
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

Small business owner set up with social media management for small business
How it works

How it works.

Only the first one needs anything from you, and it takes a single conversation.

1

You talk, we listen

Your hours, your services, your prices, the questions people actually ask in your comments and DMs, and the things it should never say.

2

We build your voice

It gets written to sound like your brand's voice rather than a generic social script, texting back short and natural instead of the long AI-sounding paragraphs people have learned to spot.

3

It answers

A comment or DM asking about a post gets a real answer in seconds, instead of sitting unanswered under a photo that's already three days old.

4

They book

Once the follower is qualified they get booked, instead of a like on their comment and no follow-up.

This is built for small businesses whose posts are already generating comments and DMs nobody has time to answer between everything else the business needs.

The maths

The number that decides it.

Most social media management packages stop at the content calendar and treat the inbox as your problem. A post that gets a comment or a DM and gets no reply just handed that lead to whoever answers first.

Scroll your last week of posts and count the comments and DMs still sitting unanswered.

OptionAfter hoursAnswers your busiest channelMonthly cost
Nobody checkingNoNoFree, and it shows
You checks when freeNoRarelyTime pulled off other work
Extra hire to monitor messagesNoWhile on shiftPayroll
Basex8YesYes$67 first month
FAQ

Frequently
asked questions.

What kinds of businesses do you work with?
Any small business that wants consistent social content and faster replies working together, especially ones where a good share of enquiries already arrive by text or DM.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your business and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your business rather than about software.
How much does it cost?
Your first month is $67, offer ends soon, then $297 a month for one channel, priced around your business's message volume rather than per minute like a call answering service. You can cancel at any point.
Will customers know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some customers will still work it out, and they generally mind far less than owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No, and anyone telling you otherwise is overselling it. It takes the repetitive first exchange off your team so they can deal with the customer in front of them.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your customers message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or software changes.
Do you just set it up and disappear?
You deal with the same person who learned your business on day one, not a support queue, and it gets adjusted as your hours, prices and services change.

Get posts that run themselves and messages that get answered.

It's one call with no pitch, and you'll come away knowing more about your business either way.