Small business virtual assistant services answer the 9pm Instagram message asking if you're open Saturday in seconds instead of Monday morning, so the booking doesn't go to whoever replied first.
30 minutes, no pitch. If your gap is small, you will be told that.
Only the first one needs anything from you, and it takes a single conversation.
Your hours, your menu of services, what a normal booking looks like, and the two or three questions you get asked on repeat every week.
Not a script. If you'd text "yep, we've got 2pm open" instead of "Yes, we do have availability at 2:00 PM," that's what goes out.
Instagram DM at lunch, a text at 6am, a website chat during your busiest hour, all answered the same, all within seconds.
Not a lead you have to chase back, someone who already got their questions answered and picked a time.
Most small businesses lose customers quietly, someone messages, waits, and books with whichever business answered first. There's rarely a complaint, just a customer who never showed up on the calendar.
Work out what one repeat customer is worth to your business over a year. Now count how many messages went unanswered last month, and multiply.
Now count last month's unanswered messages, and the decision usually makes itself.
| Option | After hours | Answers your busiest channel | Monthly cost |
|---|---|---|---|
| Nobody checking | No | No | Free, and it shows |
| Your business checks when free | No | Rarely | Time pulled off other work |
| Extra hire to monitor messages | No | While on shift | Payroll |
| Basex8 | Yes | Yes | $67 first month |
It's one call with no pitch, and you'll come away knowing more about your business either way.
No pitch, just a conversation. Pick a time that works and tell us a little about your business.