Basex8
For small business owners

Small business virtual assistant services

Small business virtual assistant services answer the 9pm Instagram message asking if you're open Saturday in seconds instead of Monday morning, so the booking doesn't go to whoever replied first.

Limited-time, ends soon
$67 first month, then $297/mo
  • Answers after hours, weekends and during the busiest part of the day
  • Qualifies the customer, then hands them a booking link and can book them directly
  • Works on Instagram, Facebook, WhatsApp, SMS or website chat, whichever customers use most
  • Replies short, like a person texting back, not a wall of AI text
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

Small business owner relying on small business virtual assistant services to answer customer messages
How it works

How virtual assistant services work for your business.

Only the first one needs anything from you, and it takes a single conversation.

1

One conversation about your business

Your hours, your menu of services, what a normal booking looks like, and the two or three questions you get asked on repeat every week.

2

It learns how you actually talk

Not a script. If you'd text "yep, we've got 2pm open" instead of "Yes, we do have availability at 2:00 PM," that's what goes out.

3

Every channel, covered

Instagram DM at lunch, a text at 6am, a website chat during your busiest hour, all answered the same, all within seconds.

4

Qualified customers land on your calendar

Not a lead you have to chase back, someone who already got their questions answered and picked a time.

Most small businesses lose customers quietly, someone messages, waits, and books with whichever business answered first. There's rarely a complaint, just a customer who never showed up on the calendar.

The maths

The number that decides it.

Work out what one repeat customer is worth to your business over a year. Now count how many messages went unanswered last month, and multiply.

Now count last month's unanswered messages, and the decision usually makes itself.

OptionAfter hoursAnswers your busiest channelMonthly cost
Nobody checkingNoNoFree, and it shows
Your business checks when freeNoRarelyTime pulled off other work
Extra hire to monitor messagesNoWhile on shiftPayroll
Basex8YesYes$67 first month
FAQ

Frequently
asked questions.

What kinds of small businesses do you work with?
Any small business juggling messages across more than one channel, Instagram for some customers, texts from others, a few through the website, where nobody's specifically assigned to watch all three at once.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your business and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your business rather than about software.
How much does it cost?
Your first month is $67, offer ends soon, then $297 a month for one channel, priced around your business's message volume rather than per minute like a call answering service. You can cancel at any point.
Will customers know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some customers will still work it out, and they generally mind far less than owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No. Think of it as covering the hours nobody's at the front desk, early morning, after close, the ten minutes you're mid-task and can't glance at your phone.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your customers message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or software changes.
Do you just set it up and disappear?
You deal with the same person who learned your business on day one, not a support queue, and it gets adjusted as your hours, prices and services change.

Stop losing customers to a slow reply.

It's one call with no pitch, and you'll come away knowing more about your business either way.