Basex8
For medical practices

Online reputation management doctors

Online reputation management doctors rely on starts with the reviews you're not getting, not the ones you're afraid of. Most patients leave happy but nobody asks on the way out, and we close that gap for you, so it's never something you have to think about.

Limited-time, ends soon
$29 first month, then $49/mo
  • Review requests sent automatically at the moment customers are happiest
  • Every new review monitored across Google and Healthgrades and Zocdoc
  • Responses drafted in your voice, including the tricky ones
  • A heads-up before a bad experience turns into a public review, when it's caught in time
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

Owner of a medical practice checking online reputation management doctors results on a laptop
How it works

How medical practice reputation management keeps a profile honest and current.

Only the first one needs anything from you, and it takes a single conversation.

1

You talk, we listen

Which platforms your reviews actually show up on, the pattern behind your last few complaints, and a tone that sounds like your medical practice, not a form letter.

2

We time the ask

A review request goes out right after a good patient experience, not weeks later once the moment's already gone.

3

We watch every platform

New reviews on Healthgrades and Zocdoc get flagged the moment they land, so nothing sits unanswered for a month.

4

We respond in your voice

Every review gets a reply. The good ones get a thank you, the bad ones get handled fast and specifically, not a copy-pasted apology.

This is built for medical practices with a solid patient base and a review profile that doesn't reflect it, usually because nobody's responding to the handful of reviews that do the most damage.

The maths

The number that decides it.

When a new patient is choosing between practices, they check reviews side by side. Fewer reviews than the practice down the street, nothing from the last few months, or a page led by complaints, and they book the other one, even if your care is just as good.

Pull up your last 20 reviews and check how many actually got a reply from you, and that's usually the real gap.

OptionSends the askMonitors every platformResponds for youMonthly cost
Nobody askingNoNoNoFree, and it shows
You remember sometimesRarelyNoRarelyTime pulled off other work
Automated review-request tool aloneYesNoNoSoftware fee, still on you to respond
Basex8YesYesYes$29 first month
FAQ

Frequently
asked questions.

What kinds of medical practices do you work with?
Any medical practice that wants its online reviews to actually reflect the quality of care patients get, not just whichever handful of complaints went unanswered.
Will you write fake reviews?
No, never. A real request goes out at the real moment a patient is happiest, that's the entire method.
What happens when we get a bad review?
It gets a response in your voice, fast, and specific about what actually happened, not a copy-pasted apology. Where the platform allows catching it before it posts, you get a heads-up first.
Which platforms do you monitor?
Google always, plus Healthgrades and Zocdoc and anywhere else patients actually leave reviews for a medical practice.
What if we already use a review tool?
We'll look at what's already set up and build on it instead of duplicating what's working.
What does the free intro call involve?
Thirty minutes on how reviews actually show up for your medical practice today and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do we need to change how we operate?
No. This runs alongside how you already work, it just makes sure the moment to ask for a review, and the moment to respond to one, never gets missed.
Do you just set it up and disappear?
You deal with the same person who learned your medical practice on day one, not a support queue, and it gets adjusted as your reviews and platforms change.

Stop letting one bad wait time define the whole practice.

It's one call with no pitch, and you'll come away knowing more about your medical practice either way.

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