Will it handle anything about a patient's medical history or diagnosis?
No. It sticks to scheduling, logistics, prescriptions and billing questions, and anything clinical gets handed straight to your staff. It's built around what your practice specifically allows it to answer.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your practice and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your practice rather than about software.
How much does it cost?
Your first month is $67, offer ends soon, then $297 a month for one channel, priced around your practice's message volume rather than per minute like a call answering service. You can cancel at any point.
Will patients know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some patients will still work it out, and they generally mind far less than owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No, and anyone telling you otherwise is overselling it. It takes the repetitive first exchange off your team so they can deal with the patient in front of them.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your patients message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or software changes.
Do you just set it up and disappear?
You deal with the same person who learned your practice on day one, not a support queue, and it gets adjusted as your hours, prices and services change.
