Basex8
For therapists

Virtual assistant for therapists

A virtual assistant for therapists replies to a new client's message the moment they finally work up the nerve to reach out at 11pm. Wait until Monday, and they've already booked with the next therapist on their list.

Limited-time, ends soon
$67 first month, then $297/mo
  • Answers after hours, weekends and during the busiest part of the day
  • Qualifies the client, then hands them a booking link and can book them directly
  • Works on Instagram, Facebook, WhatsApp, SMS or website chat, whichever clients use most
  • Replies short, like a person texting back, not a wall of AI text
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

Therapist who fills more sessions with a virtual assistant for therapists
How it works

How it works for therapists.

Only the first one needs anything from you, and it takes a single conversation.

1

You talk, we listen

Your hours, your services, your prices, the questions clients actually ask, and the things it should never say.

2

We build your voice

It gets written to sound like your therapy practice, not a script. It asks the same intake questions you'd ask yourself, insurance or private pay, what brings them in, your availability, without ever offering advice on the concern itself.

3

It answers

A message on any channel gets a reply in seconds, and every channel gets the same answers at any hour.

4

They book

Once the client is qualified they get booked, instead of a promise that someone will get back to them tomorrow.

This is built for private-pay therapists and small practices whose new-client inquiries come in through Psychology Today, a website form, or a text after a referral, not a receptionist answering phones all day. A one-session gap where nobody replies is usually enough for someone to book with the next name on their list.

The maths

The number that decides it.

A single 50-minute private-pay session runs $150 to $250 in most markets, and an unfilled Tuesday afternoon slot is real money gone, not just an inconvenience. Most new-client inquiries hit late at night, when someone has finally decided to deal with something they've been putting off. By the next morning, that same person has usually messaged two or three other therapists too.

Now count last month's unanswered messages, and the decision usually makes itself.

OptionAfter hoursAnswers your busiest channelMonthly cost
Nobody checkingNoNoFree, and it shows
Therapists checks when freeNoRarelyTime pulled off other work
Extra hire to monitor messagesNoWhile on shiftPayroll
Basex8YesYes$67 first month
FAQ

Frequently
asked questions.

What kinds of therapists do you work with?
Solo and small-group therapy practices where new clients reach out about availability, insurance versus private pay, and whether you take on their specific concern, rather than calling the front desk to book.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your therapy practice and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your therapy practice rather than about software.
How much does it cost?
Your first month is $67, offer ends soon, then $297 a month for one channel, priced around your therapy practice's message volume rather than per minute like a call answering service. You can cancel at any point.
Will clients know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some clients will still work it out, and they generally mind far less than owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No, and anyone telling you otherwise is overselling it. It takes the repetitive first exchange off your team so they can deal with the client in front of them.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your clients message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or software changes.
Do you just set it up and disappear?
You deal with the same person who learned your therapy practice on day one, not a support queue, and it gets adjusted as your hours, prices and services change.

Stop losing new clients to whoever replies first.

It's one call with no pitch, and you'll come away knowing more about your therapy practice either way.