A virtual assistant for restaurants answers the catering inquiry that comes in on Instagram during Friday dinner rush, when nobody on the floor has a free hand. That same customer usually books the next restaurant that answers within the hour.
30 minutes, no pitch. If your gap is small, you will be told that.
Only the first one needs anything from you, and it takes a single conversation.
Your hours, your services, your prices, the questions customers actually ask, and the things it should never say.
It gets written to sound like your restaurant, not a script. It answers hours, reservation, and catering questions off your actual menu and availability, texting back short and natural instead of a wall of AI-sounding paragraphs.
A message on any channel gets a reply in seconds, and every channel gets the same answers at any hour.
Once the customer is qualified they get booked, instead of a promise that someone will get back to them tomorrow.
This is built for restaurants whose reservation questions, catering inquiries, and private event requests come in through Instagram and Facebook DMs during service, when the kitchen and floor staff have no time to check a phone. A catering inquiry answered the next morning has usually already booked with a restaurant that replied the same day.
A single catering order or private event booking can run into the thousands, far more than a table of four walking in. Most of those inquiries land during the exact hours a restaurant is busiest, dinner service on a Friday or brunch on a Sunday, when checking Instagram DMs is the last thing anyone on staff has time for.
Now count last month's unanswered messages, and the decision usually makes itself.
| Option | After hours | Answers your busiest channel | Monthly cost |
|---|---|---|---|
| Nobody checking | No | No | Free, and it shows |
| Restaurant owners checks when free | No | Rarely | Time pulled off other work |
| Extra hire to monitor messages | No | While on shift | Payroll |
| Basex8 | Yes | Yes | $67 first month |
It's one call with no pitch, and you'll come away knowing more about your restaurant either way.
No pitch, just a conversation. Pick a time that works and tell us a little about your restaurant.