Basex8
For restaurants

Virtual assistant for restaurants

A virtual assistant for restaurants answers the catering inquiry that comes in on Instagram during Friday dinner rush, when nobody on the floor has a free hand. That same customer usually books the next restaurant that answers within the hour.

Limited-time, ends soon
$67 first month, then $297/mo
  • Answers after hours, weekends and during the busiest part of the day
  • Qualifies the customer, then hands them a booking link and can book them directly
  • Works on Instagram, Facebook, WhatsApp, SMS or website chat, whichever customers use most
  • Replies short, like a person texting back, not a wall of AI text
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

Restaurant staffer checking phone during service, helped by a virtual assistant for restaurants
How it works

How the virtual assistant for restaurants works.

Only the first one needs anything from you, and it takes a single conversation.

1

You talk, we listen

Your hours, your services, your prices, the questions customers actually ask, and the things it should never say.

2

We build your voice

It gets written to sound like your restaurant, not a script. It answers hours, reservation, and catering questions off your actual menu and availability, texting back short and natural instead of a wall of AI-sounding paragraphs.

3

It answers

A message on any channel gets a reply in seconds, and every channel gets the same answers at any hour.

4

They book

Once the customer is qualified they get booked, instead of a promise that someone will get back to them tomorrow.

This is built for restaurants whose reservation questions, catering inquiries, and private event requests come in through Instagram and Facebook DMs during service, when the kitchen and floor staff have no time to check a phone. A catering inquiry answered the next morning has usually already booked with a restaurant that replied the same day.

The maths

The number that decides it.

A single catering order or private event booking can run into the thousands, far more than a table of four walking in. Most of those inquiries land during the exact hours a restaurant is busiest, dinner service on a Friday or brunch on a Sunday, when checking Instagram DMs is the last thing anyone on staff has time for.

Now count last month's unanswered messages, and the decision usually makes itself.

OptionAfter hoursAnswers your busiest channelMonthly cost
Nobody checkingNoNoFree, and it shows
Restaurant owners checks when freeNoRarelyTime pulled off other work
Extra hire to monitor messagesNoWhile on shiftPayroll
Basex8YesYes$67 first month
FAQ

Frequently
asked questions.

What kinds of restaurant owners do you work with?
Independent restaurants and small groups whose reservation, catering, and private event questions come in over Instagram, Facebook, or SMS rather than a phone line that's always staffed.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your restaurant and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your restaurant rather than about software.
How much does it cost?
Your first month is $67, offer ends soon, then $297 a month for one channel, priced around your restaurant's message volume rather than per minute like a call answering service. You can cancel at any point.
Will customers know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some customers will still work it out, and they generally mind far less than owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No, and anyone telling you otherwise is overselling it. It takes the repetitive first exchange off your team so they can deal with the customer in front of them.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your customers message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or software changes.
Do you just set it up and disappear?
You deal with the same person who learned your restaurant on day one, not a support queue, and it gets adjusted as your hours, prices and services change.

Stop losing catering orders to a missed DM.

It's one call with no pitch, and you'll come away knowing more about your restaurant either way.