Basex8
For salons and barbershops

AI receptionist for salons

Get your salon an AI receptionist for salons that books clients the moment they message you, instead of making them wait hours for a text back.

$297 / month, starting
  • Answers after hours, weekends and during the busiest part of the day
  • Qualifies the client, then hands them a booking link and can book them directly
  • Works on Instagram, Facebook, WhatsApp, SMS or website chat, whichever clients use most
  • Replies short, like a person texting back, not a wall of AI text
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

AI receptionist for salons answering client booking messages while a stylist works
How it works

How an AI salon receptionist runs, in four steps.

Only the first one needs anything from you, and it takes a single conversation.

1

You talk, we listen

Your hours, your services, your prices, the questions clients actually ask, and the things it should never say.

2

We build your voice

It gets written to sound like your salon rather than a script, texting back short and natural instead of the long AI-sounding paragraphs people have learned to spot.

3

It answers

A message on any channel gets a reply in seconds, and every channel gets the same answers at any hour.

4

They book

Once the client is qualified they get booked, instead of a promise that someone will get back to them tomorrow.

This fits salons booking heavily through Instagram DMs with one person up front cutting hair or checking clients in. If you already have someone dedicated just to answering messages, the gap is probably too small to pay for.

The maths

The number that decides it.

Work out what a new client is worth over a year of repeat visits, color, and add-ons. For most salons that lands in the low hundreds to low thousands, which means one recovered client can cover months of the cost.

Now count last month's unanswered messages, and the decision usually makes itself.

OptionAfter hoursAnswers your busiest channelMonthly cost
Nobody checkingNoNoFree, and it shows
Front desk checks when freeNoRarelyTime pulled off other work
Extra hire to monitor messagesNoWhile on shiftPayroll
Basex8YesYesFrom $297
FAQ

Frequently
asked questions.

What kinds of salons do you work with?
An AI receptionist for your salon fits shops booking through Instagram DMs, walk-ins, and phone messages all at once, usually with one person doing hair and answering messages between clients. If you already have someone dedicated to the front desk, the gap is probably too small to pay for.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your salon and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your salon rather than about software.
How much does it cost?
Plans start at $297 a month for one channel, priced around your salon's message volume rather than per minute like a call answering service. You can cancel at any point.
Will clients know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some clients will still work it out, and they generally mind far less than owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No, and anyone telling you otherwise is overselling it. It takes the repetitive first exchange off your team so they can deal with the client in front of them.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your clients message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or software changes.
Do you just set it up and disappear?
You deal with the same person who learned your salon on day one, not a support queue, and it gets adjusted as your hours, prices and services change.

Find out how many clients slipped past your DMs.

It's one call with no pitch, and you'll come away knowing more about your salon either way.