Basex8
For HVAC, plumbing & trade contractors

Virtual assistant for contractors

A virtual assistant for contractors means you're the first reply when a homeowner with a burst pipe texts two or three companies at once and hires whoever answers first, even mid-job with your hands full.

Limited-time, ends soon
$67 first month, then $297/mo
  • Answers after hours, weekends and during the busiest part of the day
  • Qualifies the homeowner, then hands them a booking link and can book them directly
  • Works on Instagram, Facebook, WhatsApp, SMS or website chat, whichever homeowners use most
  • Replies short, like a person texting back, not a wall of AI text
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

Contractor on a job site checking messages from a virtual assistant for contractors
How it works

How virtual assistant coverage works for a contracting business.

Only the first one needs anything from you, and it takes a single conversation.

1

You walk us through a normal week

Your service area, your trades, the jobs you actually want, and the ones you'd rather pass on.

2

It learns to sound like your crew

Replies read like a real person texting back between jobs, not a call center script.

3

Every inquiry gets an instant reply

Whether it lands at 7am before your first job or 9pm after your last one, the homeowner hears back in seconds.

4

Only real jobs reach your calendar

Tire-kickers and out-of-area requests get filtered out; a qualified job lands with the details already collected.

Most contractors lose jobs to whoever calls back first, not whoever does the best work; a homeowner with a leaking pipe texts three companies and books the one that answers.

The maths

The number that decides it.

Compare a $297 flat fee against one missed emergency job, which for most trades is worth more than that on its own.

Now count last month's unanswered messages, and the decision usually makes itself.

OptionAfter hoursAnswers your busiest channelMonthly cost
Nobody checkingNoNoFree, and it shows
Your crew checks when freeNoRarelyTime pulled off other work
Extra hire to monitor messagesNoWhile on shiftPayroll
Basex8YesYes$67 first month
FAQ

Frequently
asked questions.

What happens if a job comes in while I'm on a roof?
It answers the same way whether you're mid-job, driving, or asleep. The homeowner gets a reply in seconds and the details get collected, so you're not scrambling to check your phone between tasks.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your contracting business and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your contracting business rather than about software.
How much does it cost?
Your first month is $67, offer ends soon, then $297 a month for one channel, priced around your contracting business's message volume rather than per minute like a call answering service. You can cancel at any point.
Will homeowners know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some homeowners will still work it out, and they generally mind far less than owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No, and anyone telling you otherwise is overselling it. It takes the repetitive first exchange off your team so they can deal with the homeowner in front of them.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your homeowners message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or software changes.
Do you just set it up and disappear?
You deal with the same person who learned your contracting business on day one, not a support queue, and it gets adjusted as your hours, prices and services change.

Stop losing jobs to whoever replies first.

It's one call with no pitch, and you'll come away knowing more about your contracting business either way.