Basex8
For dental practices

AI receptionist for dentists

Get your practice an AI receptionist for dentists that books patients the moment they message you, instead of making them wait hours for a text back.

$297 / month, starting
  • Answers after hours, weekends and during the lunch rush
  • Qualifies the patient, then hands them a booking link and can book them directly
  • Works on Instagram, Facebook, WhatsApp, SMS or website chat, whichever patients use most
  • Replies short, like a person texting back, not a wall of AI text
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

AI receptionist for dentists answering patient messages while the dentist treats a patient
How it works

How an AI dental receptionist runs, in four steps.

Only the first one needs anything from you, and it takes a single conversation.

1

You talk, we listen

Your hours, your services, your prices, the questions patients actually ask, and the things it should never say.

2

We build your voice

It gets written to sound like your practice rather than a script, texting back short and natural instead of the long AI-sounding paragraphs patients have learned to spot.

3

It answers

A message on any channel gets a reply in seconds, and every channel gets the same answers at any hour.

4

They book

Once the patient is qualified they get booked, instead of a promise that someone will get back to them tomorrow.

The maths

The number that decides it.

Work out what a new patient is worth over their first year, counting the cleaning, the x-rays and whatever treatment follows. For most general practices that lands in the four figures, which means one recovered patient covers the year.

Now count last month's unanswered messages, and the decision usually makes itself.

OptionAfter hoursAnswers your busiest channelMonthly cost
Nobody checkingNoNoFree, and it shows
Front desk checks when freeNoRarelyTime pulled off other work
Extra hire to monitor messagesNoWhile on shiftPayroll
Basex8YesYesFrom $297
FAQ

Frequently
asked questions.

What kinds of practices do you work with?
An AI receptionist for your dental practice fits general and specialist offices where enquiries are slipping through the cracks, usually with one person on the front desk and a full chair schedule. If you have two people up front and a quiet book, the gap is probably too small to pay for.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your practice and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your practice rather than about software.
How much does it cost?
Plans start at $297 a month for one channel, priced around your practice's message volume rather than per minute like a call answering service. You can cancel at any point.
Will patients know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some patients will still work it out, and they generally mind far less than practice owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No, and anyone telling you otherwise is overselling it. It takes the repetitive first exchange off your team so the person at the desk can deal with the patient standing in front of them.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your patients message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or your practice management software changes.
Do you just set it up and disappear?
You deal with the same person who learned your practice on day one, not a support queue, and it gets adjusted as your hours, prices and services change.

Find out how many patients slipped past your front desk.

It's one call with no pitch, and you'll come away knowing more about your practice either way.