An AI receptionist for dentists answers the 8pm text asking if you take their insurance and have a slot before their trip next week, before your front desk even opens the next morning, so that booking doesn't go to the practice down the street that replied first.
30 minutes, no pitch. If your gap is small, you will be told that.
Only the first one needs anything from you, and it takes a single conversation.
Your hours, your services, your prices, the insurance and pre-op questions patients actually ask, and the things it should never say.
It gets written to sound like your practice rather than a script, texting back the way your front desk would between patients instead of the long AI-sounding paragraphs patients have learned to spot.
A patient texting at 9pm about tomorrow's appointment gets a real answer in seconds, on whatever channel they used, instead of a hold message until you open.
Once the patient is qualified they get booked, instead of a promise that someone will call them back tomorrow.
Work out what a new patient is worth over their first year, counting the cleaning, the x-rays and whatever treatment follows. For most general practices that lands in the four figures, which means one recovered patient covers the year.
Now count last month's unanswered messages, and the decision usually makes itself.
| Option | After hours | Answers your busiest channel | Monthly cost |
|---|---|---|---|
| Nobody checking | No | No | Free, and it shows |
| Front desk checks when free | No | Rarely | Time pulled off other work |
| Extra hire to monitor messages | No | While on shift | Payroll |
| Basex8 | Yes | Yes | $67 first month |
It's one call with no pitch, and you'll come away knowing more about your practice either way.
No pitch, just a conversation. Pick a time that works and tell us a little about your practice.