Basex8
For restaurants

Restaurant online reputation management

Restaurant online reputation management exists because most tables leave happy and would leave a good review if asked, but nobody has a spare minute to ask on a busy night. We close that gap for you, so it's never something you have to think about.

Limited-time, ends soon
$29 first month, then $49/mo
  • Review requests sent automatically at the moment customers are happiest
  • Every new review monitored across Google and Yelp and Google
  • Responses drafted in your voice, including the tricky ones
  • A heads-up before a bad experience turns into a public review, when it's caught in time
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

Owner of a restaurant checking restaurant online reputation management results on a laptop
How it works

How restaurant reputation management keeps a profile honest and current.

Only the first one needs anything from you, and it takes a single conversation.

1

You talk, we listen

Which platforms your reviews actually show up on, the pattern behind your last few complaints, and a tone that sounds like your restaurant, not a form letter.

2

We time the ask

A review request goes out right after a good diner experience, not weeks later once the moment's already gone.

3

We watch every platform

New reviews on Yelp and Google get flagged the moment they land, so nothing sits unanswered for a month.

4

We respond in your voice

Every review gets a reply. The good ones get a thank you, the bad ones get handled fast and specifically, not a copy-pasted apology.

This is built for restaurants with strong regular business that still take a visible hit every time one bad night gets posted with photos and no response.

The maths

The number that decides it.

When someone's deciding where to eat tonight, they check reviews side by side against the place down the block. Fewer reviews, older reviews, or a page led by complaints, and they pick the other restaurant, even if your food is just as good.

Pull up your last 20 reviews and check how many actually got a reply from you, and that's usually the real gap.

OptionSends the askMonitors every platformResponds for youMonthly cost
Nobody askingNoNoNoFree, and it shows
You remember sometimesRarelyNoRarelyTime pulled off other work
Automated review-request tool aloneYesNoNoSoftware fee, still on you to respond
Basex8YesYesYes$29 first month
FAQ

Frequently
asked questions.

What kinds of restaurants do you work with?
Any restaurant that wants a fast, specific reply on every review, especially the ones about a single off night rather than a pattern.
Will you write fake reviews?
No, never. A real request goes out at the real moment a diner is happiest, that's the entire method.
What happens when we get a bad review?
It gets a response in your voice, fast, and specific about what actually happened, not a copy-pasted apology. Where the platform allows catching it before it posts, you get a heads-up first.
Which platforms do you monitor?
Google always, plus Yelp and Google and anywhere else diners actually leave reviews for a restaurant.
What if we already use a review tool?
We'll look at what's already set up and build on it instead of duplicating what's working.
What does the free intro call involve?
Thirty minutes on how reviews actually show up for your restaurant today and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do we need to change how we operate?
No. This runs alongside how you already work, it just makes sure the moment to ask for a review, and the moment to respond to one, never gets missed.
Do you just set it up and disappear?
You deal with the same person who learned your restaurant on day one, not a support queue, and it gets adjusted as your reviews and platforms change.

Don't let one bad Friday define the whole menu.

It's one call with no pitch, and you'll come away knowing more about your restaurant either way.

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