Outsource live chat support instead of hiring, training and scheduling someone just to sit in front of your website's chat widget all day. The coverage still runs around the clock, it just doesn't carry a payroll line or a sick day.
30 minutes, no pitch. If your gap is small, you will be told that.
Only the first one needs anything from you, and it takes a single conversation.
Your hours, your services, your prices, the questions customers actually ask, and the things it should never say.
It gets written to sound like your business rather than a script, texting back short and natural instead of the long AI-sounding paragraphs people have learned to spot.
Evenings, weekends and the slow 2pm lull all get answered without you scheduling anyone around them.
Once the customer is qualified they get booked, instead of a promise that someone will get back to them tomorrow.
This is built for businesses that know they need someone on live chat, but don't want to hire, train and schedule a person just to sit in front of the widget all day.
Hiring even one part-time chat agent means payroll, training and someone covering when they're out. When you outsource live chat support, that same coverage runs at a fraction of the cost, without the hiring or the sick days.
Price out a part-time chat hire, payroll, training and coverage for time off, and the decision usually makes itself.
| Option | After hours | Answers live chat | Monthly cost |
|---|---|---|---|
| Nobody on chat | No | No | Free, and it shows |
| Business checks when free | No | Rarely | Time pulled off other work |
| Hire a part-time chat agent | No | While on shift | Payroll |
| Basex8 | Yes | Yes | $67 first month |
It's one call with no pitch, and you'll come away knowing more about your business either way.
No pitch, just a conversation. Pick a time that works and tell us a little about your business.