Get your business a cheap answering service for small business that books customers the moment they message you, instead of making them wait hours for a text back.
30 minutes, no pitch. If your gap is small, you will be told that.
Only the first one needs anything from you, and it takes a single conversation.
Your hours, your services, your prices, the questions customers actually ask, and the things it should never say.
It gets written to sound like your business rather than a script, texting back short and natural instead of the long AI-sounding paragraphs people have learned to spot.
A message on any channel gets a reply in seconds, and every channel gets the same answers at any hour.
Once the customer is qualified they get booked, instead of a promise that someone will get back to them tomorrow.
This is built for small businesses that lose customers to slow replies, not ones that need a call center. If most of your enquiries already come in by text or DM, this is the cheaper way to answer every one of them.
A traditional answering service bills you by the minute for calls you may not even get, while most of your customers are already messaging you instead. This prices around your actual message volume, not a phone line you're not using.
Now count last month's unanswered messages, and the decision usually makes itself.
| Option | After hours | Answers your busiest channel | Monthly cost |
|---|---|---|---|
| Nobody checking | No | No | Free, and it shows |
| You checks when free | No | Rarely | Time pulled off other work |
| Extra hire to monitor messages | No | While on shift | Payroll |
| Basex8 | Yes | Yes | From $297 |
It's one call with no pitch, and you'll come away knowing more about your business either way.
No pitch, just a conversation. Pick a time that works and tell us a little about your business.