Basex8
For property managers

Virtual assistant for property management

A virtual assistant for property management answers the 10pm text about a broken water heater the same way it answers a Tuesday-afternoon showing request. Nothing sits in your inbox turning into a bigger, more expensive problem by the time you see it.

Limited-time, ends soon
$67 first month, then $297/mo
  • Answers after hours, weekends and during the busiest part of the day
  • Qualifies the tenant, then hands them a booking link and can book them directly
  • Works on Instagram, Facebook, WhatsApp, SMS or website chat, whichever tenants use most
  • Replies short, like a person texting back, not a wall of AI text
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

Property manager who answers tenant texts faster with a virtual assistant for property management
How it works

How it works for property management.

Only the first one needs anything from you, and it takes a single conversation.

1

You talk, we listen

Your hours, your services, your prices, the questions tenants actually ask, and the things it should never say.

2

We build your voice

It gets written to sound like your property management company, not a script. It sorts an urgent no-heat call from a routine "when's my lease up" question, and texts back short and natural instead of a wall of AI-sounding paragraphs.

3

It answers

A message on any channel gets a reply in seconds, and every channel gets the same answers at any hour.

4

They book

Once the tenant is qualified they get booked, instead of a promise that someone will get back to them tomorrow.

This is built for property managers whose tenants and prospective renters text about a leaking faucet, a showing time, or a lease question, rather than calling the office during business hours. A maintenance request that sits unread for a day tends to turn into two more angry follow-ups and, eventually, a bad review.

The maths

The number that decides it.

One property manager can be responsible for 50, 100, or several hundred units. The text volume scales the same way: a burst of maintenance requests every Monday morning, a wave of showing inquiries every time a unit gets listed. Managing that by hand means either someone is on their phone at 9pm, or requests wait until morning and small problems turn into expensive ones.

Now count last month's unanswered messages, and the decision usually makes itself.

OptionAfter hoursAnswers your busiest channelMonthly cost
Nobody checkingNoNoFree, and it shows
Property managers checks when freeNoRarelyTime pulled off other work
Extra hire to monitor messagesNoWhile on shiftPayroll
Basex8YesYes$67 first month
FAQ

Frequently
asked questions.

What kinds of property managers do you work with?
Property managers and management companies handling anywhere from a handful of units to a full portfolio, where tenants and prospective renters reach out by text, not by calling the front office.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your property management company and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your property management company rather than about software.
How much does it cost?
Your first month is $67, offer ends soon, then $297 a month for one channel, priced around your property management company's message volume rather than per minute like a call answering service. You can cancel at any point.
Will tenants know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some tenants will still work it out, and they generally mind far less than owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No, and anyone telling you otherwise is overselling it. It takes the repetitive first exchange off your team so they can deal with the tenant in front of them.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your tenants message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or software changes.
Do you just set it up and disappear?
You deal with the same person who learned your property management company on day one, not a support queue, and it gets adjusted as your hours, prices and services change.

Stop letting maintenance requests sit until they become emergencies.

It's one call with no pitch, and you'll come away knowing more about your property management company either way.