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For Airbnb hosts

Virtual assistant for Airbnb hosts

A virtual assistant for Airbnb hosts answers the guest asking for the lockbox code at midnight, before that guest starts drafting a review about how nobody responded. Guests message at every hour, and a slow reply during a stay costs more than a slow reply before booking.

Limited-time, ends soon
$67 first month, then $297/mo
  • Answers after hours, weekends and during the busiest part of the day
  • Qualifies the guest, then hands them a booking link and can book them directly
  • Works on Instagram, Facebook, WhatsApp, SMS or website chat, whichever guests use most
  • Replies short, like a person texting back, not a wall of AI text
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

Airbnb host holding keys who answers guest messages faster with a virtual assistant for Airbnb
How it works

How the virtual assistant for Airbnb works.

Only the first one needs anything from you, and it takes a single conversation.

1

You talk, we listen

Your hours, your services, your prices, the questions guests actually ask, and the things it should never say.

2

We build your voice

It gets written to sound like you, not Airbnb's own saved-reply templates. It learns each listing's lockbox code, wifi password, and house rules separately, so a guest at your downtown loft and a guest at your lake house both get the answer that's actually right for where they're staying.

3

It answers

A message on any channel gets a reply in seconds, and every channel gets the same answers at any hour.

4

They book

Once the guest is qualified they get booked, instead of a promise that someone will get back to them tomorrow.

This is built for hosts running one listing or several, whose guest messages come in through the Airbnb app, a text after check-in, or a WhatsApp thread with a returning guest. You could write saved replies in the Airbnb inbox yourself, and plenty of hosts do, but those only cover the questions you thought to script. A lockbox that jams at 11pm, or a guest asking if early check-in is possible today, still needs an answer that sounds like you, not a canned line.

The maths

The number that decides it.

Airbnb requires Superhost status to keep a 90% response rate within 24 hours, and one missed guest message can be the one that drops a host below it for the whole quarter. That same slow reply during a stay is also what turns into a review mentioning the host never responded, and a lockbox code question at midnight counts against that score exactly the same as a booking question at noon.

Now count last month's unanswered messages, and the decision usually makes itself.

OptionAfter hoursAnswers your busiest channelMonthly cost
Nobody checkingNoNoFree, and it shows
Airbnb hosts check when freeNoRarelyTime pulled off other work
Extra hire to monitor messagesNoWhile on shiftPayroll
Basex8YesYes$67 first month
FAQ

Frequently
asked questions.

What kinds of Airbnb hosts do you work with?
Hosts running one listing or managing a small portfolio, where most guest questions come in through the Airbnb app, WhatsApp, or SMS, not a phone call to a front desk.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your Airbnb hosting business and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your Airbnb hosting business rather than about software.
How much does it cost?
Your first month is $67, offer ends soon, then $297 a month for one channel, priced around your Airbnb hosting business's message volume rather than per minute like a call answering service. You can cancel at any point.
Will guests know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some guests will still work it out, and they generally mind far less than owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No, and anyone telling you otherwise is overselling it. It takes the repetitive first exchange off your team so they can deal with the guest in front of them.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your guests message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or software changes.
Do you just set it up and disappear?
You deal with the same person who learned your Airbnb hosting business on day one, not a support queue, and it gets adjusted as your hours, prices and services change.

Stop losing your response rate to sleep.

It's one call with no pitch, and you'll come away knowing more about your Airbnb hosting business either way.

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