Basex8
For any small business

AI phone answering service for small business

An AI phone answering service for small business needs to do more than answer the phone. Most services still miss the DM that came in an hour before the call did, but this one picks up the call and the Instagram message the same way, so nothing sits unanswered just because it came in on the wrong channel.

Limited-time, ends soon
$67 first month, then $297/mo
  • Answers after hours, weekends and during the busiest part of the day
  • Qualifies the customer, then hands them a booking link and can book them directly
  • Works on Instagram, Facebook, WhatsApp, SMS or website chat, whichever customers use most
  • Replies short, like a person texting back, not a wall of AI text
  • Fast setup. Cancel anytime.

30 minutes, no pitch. If your gap is small, you will be told that.

Small business owner set up with an AI phone answering service for small business
How it works

How it works.

Only the first one needs anything from you, and it takes a single conversation.

1

You talk, we listen

Your hours, your services, your prices, the questions callers actually ask before hanging up, and the things it should never say.

2

We build your voice

It gets written to sound like your business rather than an automated menu, texting back short and natural instead of the long AI-sounding paragraphs people have learned to spot.

3

It answers

A call that would've gone to voicemail gets answered in seconds instead, on the phone or by text, so a busy Tuesday doesn't cost you the sale.

4

They book

Once the caller is qualified they get booked, instead of a voicemail nobody calls back.

This is built for small businesses whose customers reach out on more than one channel, not just the phone. If most of your real enquiries come in by text or DM, this covers those too, not just calls.

The maths

The number that decides it.

Most AI answering services only pick up the phone, while a lot of your customers are messaging you instead. This answers whichever channel they actually use, Instagram, Facebook, WhatsApp, SMS or website chat, for one price.

Now count last month's unanswered messages, and the decision usually makes itself.

OptionAfter hoursAnswers your busiest channelMonthly cost
Nobody checkingNoNoFree, and it shows
You checks when freeNoRarelyTime pulled off other work
Extra hire to monitor messagesNoWhile on shiftPayroll
Basex8YesYes$67 first month
FAQ

Frequently
asked questions.

What kinds of businesses do you work with?
Any small business that wants its messages answered as reliably as its calls, especially ones where a good share of enquiries already arrive by text or DM.
What does the free intro call involve?
Thirty minutes on how enquiries actually reach your business and how many go unanswered. There is no pitch, and if the gap turns out to be small you will hear that instead of a proposal.
Do I need to know anything about AI?
No, and you never have to touch it. Everything gets explained in words you already use, because the setup is a conversation about your business rather than about software.
How much does it cost?
Your first month is $67, offer ends soon, then $297 a month for one channel, priced around your business's message volume rather than per minute like a call answering service. You can cancel at any point.
Will customers know they are talking to a bot?
It's built to reply the way a real person would text back: short, plain, no walls of AI-sounding text. Some customers will still work it out, and they generally mind far less than owners expect, because what they wanted was an answer at ten at night. It hands off to your team the moment a conversation goes past what it should handle.
Does it replace my front desk?
No, and anyone telling you otherwise is overselling it. It takes the repetitive first exchange off your team so they can deal with the customer in front of them.
Do we have to change our software or socials?
It sits alongside what you already run, connecting to whichever channel your customers message you on, Instagram, Facebook, WhatsApp, SMS or website chat, so nothing about your existing accounts or software changes.
Do you just set it up and disappear?
You deal with the same person who learned your business on day one, not a support queue, and it gets adjusted as your hours, prices and services change.

Get every channel covered, not just the phone.

It's one call with no pitch, and you'll come away knowing more about your business either way.